🔒 Privacy Policy
Last updated: June 2025 · Your privacy matters to us
1. Information We Collect
When you place an order, we collect the following information:
- Phone Number — for order tracking and support
- Instagram Username — to deliver your followers
- Payment Information — transaction reference only (we do not store UPI credentials or bank details)
- Order Details — package, amount, timestamps
2. How We Use Your Information
- To process and deliver your order
- To send order updates via WhatsApp (if you contact us)
- To resolve disputes or refund requests
- To improve our service quality
🔒 We do NOT sell, rent, or share your personal data with any third parties for marketing purposes.
3. Data We Do NOT Collect
- We never ask for your Instagram password
- We do not access your Instagram account in any way
- We do not store your UPI PIN or banking credentials
- We do not use cookies for tracking or advertising
4. Data Security
We take reasonable measures to protect your information:
- All data is stored on secure, encrypted servers
- Payment processing is handled by certified payment gateways
- We do not store sensitive payment information
- Access to data is restricted to authorized personnel only
5. Data Retention
We retain your order data for up to 90 days for support and dispute resolution purposes. After that, personal identifiers may be anonymized or deleted.
6. Your Rights
- You may request deletion of your data by contacting us on WhatsApp
- You may request a copy of the data we hold about you
- You may opt out of any future communications from us
7. Contact Us
For any privacy-related concerns, please contact us via WhatsApp support. We will respond within 24 hours.